Once your Thriftize order has shipped, you will immediately receive a shipping confirmation email containing a tracking link. You can track your parcel updates direct to your door using that link.

You can track your package directly on our system. Simply paste your tracking number received in your shipping confirmation email into our "Track Order" page in the navigation bar.

We want you to love your find! Thriftize offers a clean 14-day return window. Head over to our Returns page, input your order ID and postal code to generate a prepaid return shipping label.

Once we receive and verify your returned items in our warehouse, refunds are processed back to your original payment method within 5-7 business days.

We accept Visa, MasterCard, American Express, Apple Pay, Google Pay, PayPal, and interest-free installment options such as Shop Pay Installments.

If you forgot your password, please use the "Forgot Password" link on the login page. If you are still facing trouble, shoot our systems team a message and we will quickly verify your account details.

All items on Thriftize undergo a rigorous 3-stage authentication and grade check. We clearly list conditions (Brand New, Excellent Vintage, or Gently Loved) in every single item description details page.

Please try clearing your browser cookies/cache or checking out from a different browser. If a double-charge occurs or code validation fails, drop our team a text instantly via the contact support button below.